Terms & Conditions

By accessing and using this website, you represent that you are at least 18 years of age or are using the site under the supervision of a parent or legal guardian. Our products are designed for agricultural, commercial, and residential irrigation purposes and should be used responsibly.

We make every effort to provide accurate and detailed information regarding our pumps, irrigation systems, and related equipment, including technical specifications, flow rates, pressure ratings, and compatibility data. However, Sri VPS Group of Companies does not warrant that all information is completely error-free or always up-to-date.

In the event of pricing errors, incorrect specifications, or product listing discrepancies, we reserve the right to cancel, modify, or refuse orders at our discretion, with full notification to the customer.

When placing an order, you agree to provide accurate contact information, delivery address, and payment details. All orders are subject to acceptance and availability. We reserve the right to decline orders that appear fraudulent or suspicious.

Orders will only be processed upon successful payment confirmation. We accept various payment methods as displayed on our checkout page, including credit cards, debit cards, net banking, and digital wallets.

Sri VPS Group of Companies strives to deliver all products safely and within the estimated timeframe. Delivery schedules depend on product availability, destination location, and logistics partner performance.

For heavy equipment such as submersible pumps, centrifugal pumps, and irrigation systems, special handling and delivery arrangements may apply. Additional charges for remote locations or special delivery requirements will be communicated in advance.

We are not liable for delays caused by courier services, natural disasters, government restrictions, or other events beyond our reasonable control. Installation services, where offered, are subject to separate terms and scheduling.

Most products can be returned within the return period specified in our Return Policy, provided they remain unused, undamaged, and in original packaging with all accessories and documentation intact.

Custom-made or specially ordered irrigation systems, cut pipes, electrical components, and products installed or used are generally not eligible for return. Defective or damaged items must be reported within 48 hours of delivery with photographic evidence.

Refunds will be processed according to our refund policy guidelines and may take 7-14 business days to reflect in your account, depending on your payment method and financial institution.

All products sold by Sri VPS Group of Companies are covered by the manufacturer's warranty, where applicable. Warranty periods and terms vary by product and manufacturer. Complete warranty information is provided with each product or available upon request.

Warranty claims are valid only when products are installed, operated, and maintained according to manufacturer guidelines and specifications. Misuse, improper installation, unauthorized modifications, or operation beyond rated capacity will void the warranty.

Our technical support team is available to assist with product selection, troubleshooting, and maintenance guidance throughout the warranty period and beyond.

You are responsible for maintaining the confidentiality of your account credentials, including your password and any activities conducted through your account. We strongly recommend using strong passwords and not sharing your login information with others.

Sri VPS Group of Companies shall not be held liable for any losses, damages, or unauthorized access resulting from your failure to maintain account security. Please notify us immediately if you suspect unauthorized access to your account.

All irrigation equipment and pumps must be installed and operated by qualified professionals in accordance with local electrical codes, plumbing regulations, and safety standards. Improper installation or operation may result in equipment damage, property damage, or personal injury.

Users are responsible for ensuring that selected products are suitable for their intended application, including considerations for water quality, pressure requirements, voltage compatibility, and environmental conditions.

Sri VPS Group of Companies , its directors, employees, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website, products, or services.

Our total liability for any claim related to products or services shall not exceed the purchase price of the specific product or service in question. This limitation applies to the fullest extent permitted by applicable law.

Your personal information is collected, stored, and processed in accordance with our comprehensive Privacy Policy. We are committed to protecting your data and use industry-standard security measures.

By using our services, you consent to the collection and use of information as outlined in our Privacy Policy. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

All content on this website, including but not limited to text, graphics, logos, product images, technical documentation, and software, is the property of Sri VPS Group of Companies or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission. Product images and specifications are for reference purposes only.

Sri VPS Group of Companies reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website.

Your continued use of our website and services following any changes constitutes your acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.